"ALL INCLUSIVE"
Dental Procedures and Travel Packages Starting at $19,500.00
Including Hotel And IV Sedation

WARRANTY POLICY

Implant Hardware Components: a manufacturers warrantee typically covers components for a period of 10 years or longer. OG Center use the highest quality implants from the leading manufacturers, which carry a lifetime warranty.

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Implant Bridge: There is a statutory defects warranty of 12 months for any product constructed by the laboratory. There is an additional warranty period that the laboratory offers depending on the kind of teeth. For Titanium-Reinforced Acrylic Final Bridge this is typically 3 years, and for Zirconia teeth it is typically 10+ years because these are more durable over time. This means that the laboratory will not charge the clinic for any repairs within this period. However, in some cases more than one repair may be an indication that the improvement to the forces of your bite is beyond the physical tolerance of the material used, and an upgrade to a stronger material may be required at an additional cost. At OG Center the upgrade cost is only the difference in the price between the original teeth and the new stronger teeth, so it is much cheaper overall and only used for those patients with heavy bites who actually need it.

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Conditions and Limitations*

If an implant fails to integrate we will replace it at no cost, one time only. If an implant requires a repair procedure, it will be billed according to the warranty fee schedule, one time only. An annual implant examination including x-rays or regular dental cleanings in our office (when recommended) is an absolute requirement for this warranty to apply. This warranty does not apply to smokers or to persons who have, or who develop, an uncontrolled systemic health problem, such as, but not limited to, diabetes, autoimmune disorders, severe osteoporosis, or any condition requiring long term steroid use. If smoking or a medical condition is suspected as the cause of implant failure or other complication that requires treatment, a medical examination and appropriate blood tests will be required for this warranty to apply. OG does not refund any amount of money paid. We will satisfy your procedure through warranty if needed. 

OG Center warranty does not cover any flight or hotels fees for a return trip for any reason unless authorized by OG Center.

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PAYMENT POLICY:

In all cases, OG Center patients agree to the following payment policies:

• Payment in full of the estimated patient portion of the fees is due prior to treatment.

• For comprehensive treatment plans requiring multiple office visits, OG Center does not require any pre-payment. The amount of treatment for the visit is due prior to care. For example, Stage 1 treatment is paid prior to receiving Stage 1 care. Stage 2 treatment is paid prior to receiving Stage 2 care.

• Patients are responsible for the total amount of the agreed upon treatment plan and cost. Insurance benefits, if applicable, are refunded directly to the patient by the patient’s insurance company.

• Patients may, at their discretion, elect to pay in full, in advance for comprehensive treatment plans. Payments are non-refundable.

 

REFUND POLICY:

In the event the clinic revises or changes your treatment plan resulting in a reduced treatment amount, OG Dental will refund any pre-paid funds upon completion of the revised treatment plan. Refunds will be processed back to the original form of payment, except cash payments will be refunded by cash or wire transfer. Written notice for refund is required to be submitted in written form at least 24 hours prior to expected payment.

No Refunds: Payments shall not be refundable due to the termination of care by the patient. The patient will receive a credit for all funds paid, minus fees for any work started or completed. This credit may be used for services at OG Center.

All pre-payments/deposits are non-refundable. Patients that choose to discontinue treatment or to postpone care, will receive a credit in the amount of the payment for a total of 12 months from the date of payment. After 12 months, this credit is forfeited. Patients may assign this credit to friends and family members to use if they are unable to use this credit
personally.

 

TREATMENT CANCELLATION

Appointments are scheduled specifically for you! Our commitment to you is that we will make every effort to book an appointment that best suits your schedule. We will also call or email you prior to your appointment to remind you of the date and time you are scheduled to see one of our dental specialists.

• We require a minimum of 24 hours’ notice to change and/or cancel appointments without penalty.

• If you fail to cancel your appointment or do not show for your appointment, we do reserve the right to charge you a fee for time we have lost.

• We ask that you respect our time as we respect yours.

• We will make every effort to accommodate your change or cancellation with the proper 24 hours’ noticed provided.

• We do not offer refunds for cancelled treatments or cancelled appointments. Patients will receive a credit for the unused balance.

 

When you make a payment, this reserves your time and appointments with OG Dental. If you choose to cancel, postpone or discontinue treatment with OG Center, you will receive a credit with OG Center for any incomplete care, minus a fee for any cancelled or missed appointments.

 

ACCEPTED FORMS OF PAYMENT

OG Center accepts cash, advance wire-transfers, Visa, and MasterCard.

• CASH: Visitors are allowed to bring up to $10,000 in cash without reporting to the tax authorities. We recommend that guests who want to pay in cash bring $9900 to stay under the $10,000 threshold. We can receive this money immediately upon your arrival and hold it in our safe.

• PayPal: If you have a PayPal account, you may make payment before treatment to our company PayPal account. PayPal is a very safe and easy way for patients to pay without carrying cash. The funds are received almost immediately, allowing patients to pay when they arrive at our clinic. 

• Wire Transfer: Patients may wire transfer their payment to our USA or Costa Rica bank accounts. Please check with your bank to learn their wire transfer protocol. We generally request that patients wire their payment at least 2-4 days in advance of their treatment to ensure that payment has been made prior to treatment.

• Credit Card: You may make payment via credit card before treatment, while in the USA or Costa Rica. If you plan to use credit card, please advise your credit card company/bank, so that they are aware of your international use. We do not accept American Express.

• Checks: We are unable to accept personal checks, company checks, cashier’s check or travelers checks in Costa Rica, as the bank processes are very restrictive, and often take weeks to process these forms of payment.